Category Archives: Social Entrepreneurship

Global Philanthropy Forum

I’m at the Global Philanthropy Forum conference today and tomorrow. 500 people talking about international issues. Not the same crowd you get at a lot of these events because the forum targets family foundations. But the kinds of families that draw the Archbishop Desmond Tutu and the Queen of Jordan as opening speakers. Larry Brilliant and Richard Rockefeller are here, but so are Sean Parker (developer of Facebook Causes) and Peter Gabriel (the muscian).

The Forum was started in 2001 with a recession looming as a way to engage donors on international issues that are often abstract. In a recession, donors often pull back from causes that do not offer the immediacy of local issues. What I find interesting about the Forum is that the stated goal is to get the attendees to work together. About half have been giving for 7 years or less, while the other half are mostly multi-generational donors.

To measure the impact of the conference, Forum CEO Jane Wales says that their greatest metric is tracking how influential the attendees become in each others’ future giving. 83% of attendees from last year’s Forum say that an attendee they met was instrumental in a giving decision they made after the conference.

There’s a lot that I believe is brand new in today’s philanthropy, but I agree 100% with Amanda Moniz’s statement from yesterday:

In order to grapple honestly with the strengths and weaknesses of beneficence, it is important to recognise that new and better practices are often old methods that have been revived…

I just happen to think that concept is being applied incorrectly to the debate we’ve been having. A famous phrase of wisdom in financial markets is the often ignored warning to never believe that “Its different this time”. I’m glad to see that at the Forum we have a venue for new philanthropists to learn from multi-generational donors and vice versa.

Best of Stanford Social Innovation Review

The Stanford Social Innovation Review is a must read if you care about philanthropy. They manage to straddle the line between offering academic journal type articles while at the same time offering up compelling, engaging writing. They even play host to a large group of philanthropy bloggers (including me).

You have to subscribe to the magazine to read most of the articles. But the SSIR is currently offering their five most read articles of 2007 for free:

Creating High-Impact Nonprofits

Conventional wisdom says that scaling social innovation starts with strengthening internal management capabilities. This study of 12 high-impact nonprofits, however, shows that real social change happens when organizations go outside their own walls and find creative ways to enlist the help of others.

Microfinance Misses Its Mark

Despite the hoopla over microfinance, it doesn’t cure poverty. But stable jobs do. If societies are serious about helping the poorest of the poor, they should stop investing in microfinance and start supporting large, labor-intensive industries. At the same time, governments must hold up their end of the deal, for market-based solutions will never be enough.

How Nonprofits Get Really Big

Since 1970, more than 200,000 nonprofits have opened in the U.S., but only 144 of them have reached $50 million in annual revenue. Most of the members of this elite group got big by doing two things. They raised the bulk of their money from a single type of funder such as corporations or government—and not, as conventional wisdom would recommend, by going after diverse sources of funding. Just as importantly, these nonprofits created professional organizations that were tailored to the needs of their primary funding sources.

Social Entrepreneurship: The Case for Definition

Social entrepreneurship is attracting growing amounts of talent, money, and attention. But along with its increasing popularity has come less certainty about what exactly a social entrepreneur is and does. As a result, all sorts of activities are now being called social entrepreneurship. Some say that a more inclusive term is all for the good, but the authors argue that it’s time for a more rigorous definition.

A New Era for Business

More and more business leaders recognize that their company’s future is increasingly intertwined with the needs and demands of society. What many executives don’t understand is how best to manage that changing relationship. In this article, McKinsey & Company consultants provide a model for incorporating sociopolitical issues into the strategic decision-making process.

Forces For Good Podcast

Today’s podcast is with Heather McLeod Grant and Leslie Crutchfield, the authors of the new book Forces for Good: The Six Practices of High-Impact Nonprofits. Forces for Good examines the characteristics of nonprofits that are achieving high impact. Heather’s been an advisor to the Center for Social Innovation at Stanford, as well as to many nonprofits. She holds an MBA and worked at McKinsey, consulting with for-profit companies. Leslie is a managing director at Ashoka, a research grantee at the Aspen Institute, and a philanthropic advisor to foundations and high net worth individuals.

During the podcast Heather and Leslie discuss the importance of nonprofit groups engaging in political advocacy, the difficult in measuring impact (and the flaws in Charity Navigator’s system of measuring efficiency), the need for nonprofits to engage their volunteers, and the ways in which nonprofits can learn from Web 2.0 companies.

If you post comments and questions in the Comments section, Heather and Leslie will respond.

You can read some background about the book and both authors here.

Click on the link below to read the transcript…

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Don’t Be Evil 2.0

This entry from the One Post Challenge comes from an anonymous writer who is a serial high-tech entrepreneur and startup investor and now focuses on angle investing and the nonprofit world.

By Anonymous

Don’t Be Evil 2.0 – The Fight for “Good” between Non-Profits, Social Enterprises and Responsible For-Profits

I’m in my early 30’s and am new to the non-profit world.  As a serial high-tech entrepreneur and startup investor, I always look for macro trends and try to find opportunities.  When I joined my first non-profit board, I was trying to understand their social good role in society and also trying to understand how my business sense could help them.  In my opinion, things are changing quickly for non-profits and there are going to be bigger changes coming sooner.

I think in the past non-profits had a clear cause-driven goal in areas where the government wouldn’t enter.  The interesting part of being on non-profit boards in San Francisco is that I see government doing less and less and non-profits are picking up the slack.  The non-profits, I feel, are becoming a layer between government and the community.  They are doing more basic tasks as time has gone on like planting trees, handling mediation and child services.  The non-profits do it more efficiently by having staff that are more dedicated, not having government overhead and having volunteers’ lower costs.  Most importantly, people would rather donate than pay higher taxes.  I think it creates a marketplace for community services while lowering our taxes.  For example, many non-profits used to get most of their money from government funding, now many are happy getting 1/3 of their funding from the government/city.  They have to raise the remaining two-thirds from you(the taxpayer), foundations and corporations.  The non-profits compete, government shrinks and everyone has lower taxes.

This seems like a good change.  If people feel like the city isn’t green enough, they’ll donate money to “greening” non-profits. But other trends I see happening are really going to change the non-profit landscape totally.  The first big change is that major for-profits are branding themselves as “good” and responsible.  For example, MTV just launched MTV-Think, a way for non-profits to tap into the youth of America and for youths to find causes they like.  Youths trust MTV to be cool and learn about teen issues like drugs, pregnancy, etc.  Now, they can trust MTV to tell them good things to do such as take action against discrimination by joining the group “No More Discrimination”.  I encourage non-profits to register on MTV and engage young people.  But remember, MTV (Viacom, being the parent) also broadcast reality shows like “Shot at Love with Tila Tequila” where a bisexual woman decides her next mate between 16 men and women after they go through certain “interesting” tests.  Isn’t it ironic, MTV, if not shaping, is at least branding itself into socially responsible company?  Many big companies are also doing the same thing like GE where every division went green for a week with NBC broadcasting green theme shows then.

So far for-profits are chipping away at the brand image that non-profits are the only ones that do good.  They have the resources to brand their image and are starting to do more good things for society in part by the badgering of non-profits.  Non-profits may not be afraid of big for-profit companies and may want to partner with these companies. But now they have to adjust with small Social Enterprises that are for-profit and are sometimes competing in their space as well as being socially good.  Social Enterprises are well funded, usually have more business acumen and are saying the same social good message as non-profits.  Now missionary non-profits are having a tough time to differentiate and our getting beat in a business they have been working hard in for many years.  As a tougher thing to swallow, someone else is getting rich on their hard work and may not be as radical ethical as them.  Some suggest that Social Enterprises may just be a natural evolution in society where profit isn’t the only reason for a business to exist.

I assume these macro changes are even harder for foundations and donors to understand.  I don’t have all the answers to this and that is why I wrote this blog entry.  I want to encourage debate and discussion on where non-profits need to go.  I want to understand whether it is it good that for-profit businesses are doing social good?  I think that non-profits should be glad when social enterprises enter the space.  It justifies the space.  Like a startup that gets a big company to release a competing product; it makes the market size larger.  I think that social enterprises maybe more efficient than non-profits and maybe better long term partners as certain social causes enter the mainstream.  I think non-profits need to change their mission when this happens and take on more of an advocacy/oversight role.  What are your thoughts? Is it good and can a non-profit change itself to more of an advocate?  I don’t know the answer to this one.  But I would love to see examples of non-profit “industries” that have transformed like this.

I hope I encourage some debate and thought about these macro trends.  I would love to get some insights into this for my own long term direction in philanthropy and business.  Please understand I may take awhile to respond because I am a busy person.  But based on Sean’s email I decided to see what reaction I get and then decide if I start a blog.

Thanks,

Don’t Be Evil 2.0

If everyone is good, who is evil?

Tactical Philanthropy Podcast: Robert Egger

Today’s interview is with Robert Egger. Robert is a driving force behind the Nonprofit Primary Project and is the Founder and President of the DC Central Kitchen. During the interview, Robert explains the political clout of the nonprofit sector, says it is an urban myth that nonprofits cannot be political involved, and calls me “brother” twice. I think that this is one of the more important conversations I’ve recorded. Whether you are a donor, work for a nonprofit, or at a foundation, you’ll find a lot to stimulate your thinking. You can learn more about Robert via the background notes I posted last week.

Robert will be answering your questions and comments in the Comments section of this post, so fire away.

You can click on the link below to read the transcript.

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Tactical Philanthropy Podcast: Cheryl Dahle

Today’s interview is with Cheryl Dahle. Cheryl was employee number 24 at Fast Company Magazine and spearheaded the launch of the Fast Company Social Capitalist Awards. During the interview, Cheryl talks about mainstream media coverage of philanthropy, the importance of social enterprises and the challenges faced by nonprofits that try to grow rapidly. You can learn more about Cheryl via the background notes I posted last week.

Cheryl will be answering your questions and comments in the Comments section of this post, so fire away.

You can click on the link below to read the transcript.

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Cheryl Dahle Background

On Monday, I’ll be posting a podcast with Cheryl Dahle. Cheryl is the creator of Fast Company Magazine’s Social Capitalist Awards. Most recently, she has been involved with the launch of social enterprise Blue Egg. Blue Egg provides information and practical solutions to help people become more mindful of the environment. Cheryl is also the founder of the Independent Journalists Collective, a non-profit project that aims to provoke more coverage of social change in the mainstream media.

You can read more about Cheryl at the links below. If you have a contribution to make, please leave it in the comments section.

Cheryl’s introduction to the 2007 Social Capitalist Awards

The Fast Company Homepage for the Social Capitalist Awards

Links to a bunch of articles written by Cheryl

A conversation on Social Edge about telling the stories of social entrepreneurs, hosted by Cheryl

Robert Egger Responds

Robert Egger wasted no time in sending me his thoughts regarding his ongoing debate with Pablo Eisenberg. Personally, I hear very compelling arguments coming from both Robert and Pablo. But there is one line in Robert’s email below that truly resonates with me. His point goes to the heart of why I write Tactical Philanthropy and he says it better than I ever have when he writes:

What I do want is dialogue—open, “all bets are off” dialogue—that asks a simple question: what next?

Thanks to everyone who has participated in the dialogue that has unfolded on these pages. We’ve covered a lot of ground and as the readership continues to grow I hope many more of you decide that an “all bets are off dialogue” is something you want to be a part of.

Now, onto Robert’s email regarding the Egger vs. Eisenberg debate (I’ve added hyperlinks as I did to Eisenberg’s email):

Nonprofits are already inextricably linked to politics and business. The notion that we are separate or independent is wishful thinking that, if the discussion was merely academic, would be easy to dismiss. However, for many nonprofits, this debate touches on survival. For others like the DC Central Kitchen, it touches on our ability to comprehensively address social issues that eat theory for breakfast and pick their teeth with charity. But… this is also about our country, and how we must adjust to deal with serious social and economic issues that you can see coming a million miles away—issues like the 80 million baby boomers who are getting older, the credit crunch and the ongoing export of jobs overseas. For me, this is about how America determines the most practical and intelligent use of our resources.

The point I try to make when I talk about the Kitchen (and this includes our experiments with social entrepreneurship) is this: everything we use was already here; we just use existing resources in a nontraditional way. We take the food our city wastes, an empty kitchen, the homeless folks, ex-cons or addicts we undervalue, other folks who want to be part of something bigger than themselves through volunteerism, foodservice professionals who can help teach culinary skills, fellow nonprofits that buy food rather than focusing their limited resources on liberating people…and we created a really cool, cost effective and solution-oriented alternative. All I want to do is take that same spirit of innovation and creativity (which our sector has in aces) and apply it to Capital Hill (or the City Hall in any town).

Nowhere in the debate did I suggest removing ALL the political constraints, nor do I want ALL nonprofits to make money.  What I do want is dialogue—open, “all bets are off” dialogue—that asks a simple question: what next?

Look…if we haven’t done the job yet—after 40 years, and trillions of dollars—I’m not going to sign up for 40 more of the same thing (and neither is the public, by the way). But I do believe that the resources we need to do the job are, in fact, right in front of us. For this debate, I used my voice to suggest the potential power of using our collective voice. This was one of the goals of the Nonprofit Congress and what we are now exploring, using all the existing rules, with the Nonprofit Primary Project up in New Hampshire

Our economic strength, our share of the workforce in every community, and the number of voters who volunteer with the nonprofit sector are tremendous assets that we could use to promote a dialogue that politicians and businesspeople are not currently interested in having. To genuflect to routine, or to excuse inactivity for fear that we may lose our purity through participation in the political process, is an embarrassing misuse of our legacy. Adherence to the status quo betrays the bravery of men and women whom many of us claim to admire, such as Gandhi, Tubman, Chavez, and King, who risked their lives every single day they walked out of their front doors. In my opinion, the risks that come with complacency far outweigh the risks that might come with stepping up and assuming new responsibilities….not just for the nonprofit sector, but for this country.

The time has come, and we are the ones we’ve been waiting for.

Pablo Eisenberg Responds

Pablo Eisenberg, who Stacy Palmer, editor of the Chronicle of Philanthropy, has described as "one of the most influential and outspoken voices in philanthropy," sent an email response to my posting of Bill Schambra’s email on Friday. If you’ve missed the Egger vs. Eisenberg debate, you can catch up via my review of the debate. I added the hyperlinks in Pablo’s response to direct readers to relevant background info.

Pablo:

Bill:

I believe your reading of our respective positions misses what I believe to be the essence of the nonprofit sector.

The sector, composed of operating nonprofits and foundations, is an independent body of organizations which serve the public interest and public needs, are exempt from taxes and many, if not most, receive tax deductible funds, are self-governing, do not make profits and, by law, are permitted to do a limited amount of legislative activity. Through common law and the social compact, they are given their special tax status in order to provide services, education, charity and research and advocacy that, for the most part, government can’t or shouldn’t do. They serve as counterweights and safeguards in our civil society. They are permitted to run profit-making businesses as long as the latter are germane to their missions and the profits are ploughed back into their nonprofit activities. here the businesses are not tied directly to their missions, they are required to pay taxes.

The Congress has endorsed the right of nonprofits to do a limited amount of lobbying, but has prohibited any partisan political activity or direct involvement in political campaigns. I agree with these stipulations that say clearly that nonprofits are not to be involved in politics. I would go beyond this to endorse the elimination of 527 organizations that have, in my view, no business in being part of the tax code and I have some doubts about nonprofits helping to fund PAC’s. I also believe that many of the nonprofits that make profits from some of their businesses –notably museums, other art institutions, etc. — should be taxed.

This view, I believe, is far different from Bob’s. He wants all political restrictions on nonprofits dropped, so that they have the leeway that unions, corporations and others have in becoming an integral part of the American political game, including political contributions. I don’t want that to happen. Nor do I want the lines between businesses and nonprofits blurred. There should be a clearly defined line between business related and non-business related activities, something which neither IRS nor the Congress has yet seriously tackled.

But I do believe, as the Congress has, that nonprofits have the right to advocate on issues important to their constituencies and the public interest. My quarrel with nonprofits is that have not had either the interest, the leadership or courage to do so.

Within the limits of the lobbying law, they have failed to exercise their potential capacity. Foundations have lied about nonprofits’ rights to lobby, putting restrictions on lobbying in general support grants. Unlike the few conservative foundations, mainstream foundations have generally avoided activism.

I want nonprofits far more engaged in legislative activity, bringing issues before politicians, generating voter registration, but not getting directly involved politically. As I have said, taxpayers don’t want it, Congress doesn’t want it and people like me don’t want to corrupt nonprofits by dealing in politics. The public trust is all nonprofits have going for it. Without it, they won’t be able to raise the money they need to conduct their nonprofit business.

Hybrid organizations and social venture projects are a negligible part of the nonprofit community. They should remain so. The more we see of them, the more failures we see (eg. see the SEEDCO study). Bob would like most nonprofits to become hybrids. He fails to note that once a nonprofit becomes business oriented, it invariably become less of an advocate and activist.

There is a large gulf between our perspectives, I think. While I would like to see more advocacy and activism, it should take place within a framework that excludes partisan political activity and campaigns and stresses transparency and public accountability, elements not yet found in much of our political system.

Cheers.

Pablo

Egger vs. Eisenberg

Why is the Egger vs. Eisenberg debating drawing so much interest? Bill Schambra emailed me his thoughts, which I share with you below. As you read it, recall discussions we’ve had here about “nonprofit vs. for-profit”, “new philanthropy”, “renaming the nonprofit sector”, and “venture philanthropy” and you can see how the Egger vs. Eisenberg debate strikes at the heart of the philanthropy sector:

On the surface [Egger vs. Eisenberg] appears to be a debate over a very minor difference — both parties obviously agree that a more politically active nonprofit sector is desirable, and the only issue seems to be whether that’s possible within the current 501c3 regime. But in fact the debate lays bare a deeper and much more profound question about the nature of the sector. 

Egger, like many new generation philanthropists and nonprofit leaders, seems to think that nonprofits aren’t in essence different from other types of organizations in the marketplace or politics — they are whatever they’re doing at the moment, as the institutional forms become ever more intermingled and indistinguishable. If they act like a business or "social enterprise," which is how he would like more of them to act (DC Kitchen is trying to become economically self-sustaining), then that’s how they should be treated.  So of course they should be able to do what any business can do — lobby, contribute to campaigns, etc. 

But for Pablo, the nonprofit sector has a peculiar nature or essence that sets it apart from business and politics. As he makes clear in this op-ed and in many others he’s written for [The Chronicle of Philanthropy], the nonprofit sector’s peculiar mission is to stand for social justice or the broader public interest against the depredations of the market and politics, governed as they are by the selfish interests of the powerful. He properly points out that tax exemption is awarded because of the "public interest" served by the sector, and that were a nonprofit to become just another business or political organization, Congress and the public would be inclined to treat it as such and rescind the exemption. 

But more important for Pablo, I think, is the fear that this would betray the essential purpose of the sector, for which he’s fought so long. Although we might wish that "social enterprises" would serve the poor and the public interest, and although Egger might personally choose that clientele, why should they continue to side with the relatively powerless over the long haul? After all, their "business" orientation calls them to focus on profits and political clout, both of which are much easier to come by with attachment to the wealthy rather than the marginalized. (Recall the Washington Post series on the Nature Conservancy and its reorientation to the needs of its wealthy supporters, rather than neglected species and habitats).

That is Pablo’s strongest argument against Egger. But against Pablo, it must be said that a nonprofit sector as strongly oriented toward activism and advocacy as he would wish it to be is probably in practice indistinguishable from the sector that Egger would like. Isn’t Pablo just reluctant finally to give up the privileged sanctuary of the nonprofit status, back to which nonprofits scoot as soon as a regulatory body begins to scrutinize their activity? In other words, isn’t Pablo trying to have his nonprofit cake and politically eat it, too? As you know, many conservatives [e.g. “public choice” libertarians] already say about the current nonprofit sector’s "advocacy" that it’s just a smokescreen for liberal activism, and that it’s dishonest for the sector to pretend to speak for a larger public interest and to collect the tax privileges pertaining thereto. In other words, Egger’s view of the sector simply and honestly brings into the open what many already say about it.

Anyway, the fact that the discussion finally carries us into these deeper waters is what makes it interesting, I think. On the one hand, it’s the eager, dynamic younger generation plowing full speed ahead without minding the forms and formalities of the past, just doing what needs to be done to get results no matter how "mixed" the form of the organization is. On the other, it’s an older, more philosophically sophisticated and idealistic generation, still committed to the idea that there is a distinct nonprofit sector rooted in social justice or the public interest; it will and should remain apart from business and politics, with only some trivial "blurring" of institutional forms at the margins. It appears to be a very small difference of opinion that in fact opens up to the question, Is there any such thing as a nonprofit?

Nonprofit Name Debate

After I wrote about Claire Gaudiani’s Chronicle of Philanthropy article calling for the renaming of the nonprofit section (with Social-Profit Organization as the new term), the Chronicle of Philanthropy’s Give & Take blog featured the discussion:

Prompted by an opinion article in The Chronicle, readers of Tactical Philanthropy are debating whether the term “nonprofit” needs to be tossed in the dustbin of history…

…Though perhaps there are some charity officials who will say it’s best to remember the words of Shakespeare: “What’s in a name? That which we call a rose by any other name would smell as sweet.”

I found reader comments to be fascinating. I’ve excerpted those comments (posted here and to the Give & Take post) below with my reaction:

“Sam Davis”:

This is one of those “Pepsi Fried Chicken” moments.

When Pepsico bought Kentucky Fried Chicken (now KFC), they did not rename it “Pepsi Chicken,” for absolutely solid marketing reasons. It already enjoyed a solid brand position.

“Nonprofit” is a widely, nearly universally known “brand” and there’s no reason to “fix” it. I suspect that those who sit around dreaming up silliness like this have way too much time on their hands.

But of course Kentucky Fried Chicken did rename themselves KFC because “fried” was no longer a good selling point. In the case of KFC, they decided to cease referring to their product as what it is. The renaming of the nonprofit sector would be a move to begin using a term that was appropriate.

“Patrick”:

This seems to be a reoccurring discussion in nonprofit land. Of course any organization, or even a whole sector, can promote itself however it likes, and perhaps from a PR standpoint it makes sense to speak of “social enterprise” or “social profit.” I would point out that “nonprofit” (or “not-for-profit”) has long since been incorporated into state and federal statues and codes, and is a “known quantity”. The term refers to a broad category of entities, but in general, it means an entity organized for specific purposes, which does not distribute income to shareholders. It is a meaningful and useful term and it would be foolish to toss it out in favor of more fashionable language. Of course other terms can be used as missions and purposes vary, but it seems to me they are all species of the broad category called “nonprofit.”

Yes, nonprofit is a legal definition that is not going away. But my firm Ensemble Capital is a “limited liability company”, yet I’ve never once told some I work for a “limited liability company”. Understanding how an entity is structured is critical. Look at Green Dimes (which I’ll be writing about later), this is a for-profit that is trying desperately to put themselves out of business (talk about a social enterprise). Knowing that they are a for-profit company rather than a nonprofit is critical. But the legal definition should not limit how we refer to an entire sector. Especially a sector that is beginning to examine the appropriate use of structures other than the nonprofit legal entity to further their mission.

“Jeremy Gregg” (I assume not the same Jeremy Gregg who writes The Raiser’s Razor, see that Jeremy Gregg’s comment below):

… people know what we mean when we say “I work for a non-profit.”

If we begin saying “I work for a community-owned organization” or “I work for a social enterprise,” people on the ‘outside’ will not understand. And people on the ‘inside’ will likely think we’re just well-funded elitists with too much time on our hands.

Jeremy’s right, name changes are difficult. They should not be made to catch a recent trend. You should not support the idea of a name change unless you think “social enterprise” or “social-profit organization” are terms that will work for the next 50 years or more. That’s one of the reasons why I like the term “social enterprise”. It simply means a project that is undertaken to further social goals (or “public good”). That doesn’t seem trendy to me in the least.

Jeremy Gregg, author of The Raiser’s Razor:

The only distinction about an NPO vs an LLC or other for-profit corporation is tax status, which is dictated by who "owns" the organization. I suggest "Community Owned Organization."

I’d like to use a term that does not refer to a specific tax status, since I think the trend towards using multiple tax statuses to further social missions will stick around.

Nick Temple, of The School for Social Entrepreneurs,

I’m strongly in favour of not dwelling on the debate over definitions. Particularly as, increasingly, the boundaries between sectors/legal structures are becoming more and more blurred. In the future, it will be about the clarity of your aims, the quality of what you do, and the transparency of how you act and communicate that is important, regardless of your legal structure/governance/earned income ratio. Still, if you are interested in the social entrepreneur / enterprise debate, there’s a few posts on the SSE blog (search for ‘definition’) and our del.icio.us. Generally, we favour a broader definition of social entrepreneur / entrepreneurship, rather than one that excludes or could be accused of elitism. Entrepreneurs come in all shapes and sizes, and so do social entrepreneurs.

I generally agree with Nick. As I wrote before, what you do is far more important than what you call it. There’s no need to define a term that excludes people. But in a world where corporate foundations are operating as for-profit entities, nonprofits are floating bonds, venture capitalists are backing startups organized as both nonprofits and for-profits and traditional nonprofits are engaging in some of the most critically important work of mankind, doesn’t referring to this whole thing as something other than a term that explains what the sector doesn’t do make sense?

Social Enterprises

Eli Stefanski, executive director of the Maine Women’s Fund, responds to my post about getting rid of the term nonprofit:

The re-defining of the sector seems to be in the air… again… I just received an email from an old colleague at Ashoka; in it, her tagline read: "Ashoka is a citizen sector organization (CSO), not a non-profit: Defined by what we are, rather than by what we are not. Learn more at www.ashoka.org/citizensector."

I like defining yourself by what you are rather than what you are not. But in my experience, definition of the sector has been some what of a turf war. The "social enterprise" folks argued that the "social entrepreneur" folks should change their taxonomy because there was no money making involved, i.e. no enterprise. I like your dictionary definition which is for sure broader, but a few groups have already laid out stake in that ground and its a tedious debate to dig into.

Personally, I’ve always liked the concept of social capital — unlike profit, it relates equally to financial and human assets.

Though again, I’m not sure it matters all that much — factions have been trying to redefine the sector regularly for the last 20 years. Some of us simply define our community promise in what we do and how we account for it rather than what we call ourselves.

And reader Michael Vitali suggests:

How about Social Investment Organizations?

Vaccines, education, etc., (to use Gaudiani’s examples) all represent "investments" in our social infrastructure in the hopes of paying "dividends" in the future.

Eli makes a good point; what we do is far more important than what we call it. But I think that language often is an important element in driving what we do and how we act. Think of the difference in the following phrases; “civil union” vs. “marriage” and “pro-life” vs. “anti-choice”. Those are some powerful words. What we call things can be very important indeed.

Why do these words elicit “turf wars”? Because they define the approach that the sector will take. How we truly are can often be understood best by thinking about what we call ourselves.

Claire Gaudiani clearly states what she thinks “nonprofits” should be called. I don’t have a firm name in mind. I think the sector is still evolving and prefer an inclusive word like social enterprise with the broad definition of enterprise that I gave yesterday. But I’m open to other ideas.

Keep leaving your comments and ideas. Behind each of our own suggestions, I think we can see a bit into our own views of the sector. Words are powerful.

Innovatorz

You may have noticed the big step up of quality in the last Podcast. We have Innovatorz to thank for that.

Innovatorz is a micro television and radio network that follows the ongoing stories of social innovators. These are among the most exciting and inspiring stories in the world. We strive to make online storytelling dead simple for time constrained leaders. We work on three areas: content production, technology platform, content distribution.

Dead simple is right. The whole process of creating the James Canales Podcast from my end was simply calling a conference call number, talking with Jim and hanging up. Later Innovatorz emailed me the transcript and pointed me to the edited Podcast file they had posted.

I’m not a technology expert in the least. But I see clearly that social media tools and philanthropy is a perfect match. Pretty soon, foundations that want to share the knowledge they have with the public at large are going to figure out that these tools make the process incredibly cheap and easy. Some of these foundations are going to develop their own technology expertise, but many will find that by using the “assisted storytelling” process offered by a group like Innovatorz, they can focus on the content and essentially ignore the technology. That’s what I’ve found.

Social Return on Investment

When an investor makes an investment, they can calculate their return with absolute precision. How much money did she put in, how much did she get back and how long did it take? That’s it. The answers are all numerical and can be calculated out to the fifth decimal place.

But what about the Social Return on Investment? If a donor makes a gift to a nonprofit, what is the “return” on that gift? How much “good” was achieved? The dollar amount given is easy, but “calculating” the “good” done is tough. First because knowing what “good” means is hard, secondly because relating “good” to dollars is like translating a symphony into organic chemistry, and third because identifying cause and effect is tough (did your grant create more jobs, or did the economy just happen to get better?).

I don’t think we’ll ever be able to honestly make statements like “My $10,000 donation achieved a 9.2% SROI”. That would be like calculating that The Great Gatsby was a better investment of your time than Freakonomics. However, humans constantly make decisions about what works and what doesn’t. We confidently make decisions about whether we should spend our Sunday afternoon rock climbing, volunteering, playing with the kids or going to the office without any sort of numerical framework to help us. That’s because we use a narrative context.

Kevin Jones, blogging at Xigi.net is working on a project he calls StoryIndex:

Social value is best understood in narrative form. Financial value is best understood in numerical form. Both are valid ways of encapsulating fungible value. Our StoryIndex project is trying to create a way to quantify narrative to accelerate the flow of capital to good.

In another post, he writes:

Here is what we are doing: mapping the new nascent exchanges, composing a glossary and translation table of how they define value in other than monetary terms

He’s got a great slide show about StoryIndex that you can find here and a map of the Blended Value Market Place here.

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