Category Archives: Effective Giving

Nonprofit Effectiveness

What makes a nonprofit organization effective? Put differently, what makes a nonprofit the kind of organization that rocks? Have you ever worked some place that you knew was going somewhere? An organization that you were just sure was going to leave a mark, make a difference, have an impact?

Let’s set aside for a moment the concept of measuring “impact”. Let’s instead focus on how to recognize great organizations. The fact is, for-profit investors do this all the time. Warren Buffett recently made investments in Goldman Sachs and General Electric, two organizations that clearly have current problems. He also wrote an op-ed in the New York Times saying that he was buying US stocks, even though it wasn’t clear to him whether the market would turn back up now or in the future. Great investors don’t always invest in companies that are currently making a lot of profit (the for-profit version of “impact”). Great investors invest in organizations that they believe will make a lot of profit/impact in the future and who are offering an investment opportunity that makes for a compelling return on investment.

So what are the signs of a great nonprofit organization? What are the quantitative metrics and what are the intangibles? Is it a great leader (how do you recognize her? what are the qualities?). Is it a focus on measurement? Is it high levels of volunteerism? Low employee turnover? Great employee benefits? Highly paid employees? Low paid employees (ie. efficient use of donor dollars)? Great technology infrastructure? Limited overhead?

These are the questions I’m pondering as I head off to the first meeting of the Alliance for Effective Social Investing. As a member of the Tactical Philanthropy Community, you have a voice in this meeting. What do you think best defines a great nonprofit organization?

The Alliance for Effective Social Investing

Over the last couple of years we’ve spent a lot of time on this blog discussing how to measure the impact of charitable work. For many people, figuring out how to assess “social return on investment” or the amount of “social good” achieved per dollar donated, is viewed as the key to unlocking the social capital markets.

On the other hand, as a “tactical philanthropist”, I’ve spent more time writing and thinking about how social enterprises (nonprofit or for-profit organizations) can achieve impact. In other words, I’m more focused on how an organization executes instead of how a program is implemented. This isn’t too say that program design isn’t important, just that my expertise is more focused on organization evaluation and the financial framework within which it exists.

So I was rather excited to learn recently about the Alliance for Effective Social Investing and to be invited to join the small group of Alliance Members listed below:

The project is the brain child of Steve Butz of Social Solutions. The mission of the new group is to “change how funds are distributed in the social services sector - from giving based solely on anecdotes to informed social investing.” To that end the group is working on a tool to evaluate nonprofits that focuses on an examination of the organization and its ability to create social value. Given the list of participants and their cross-disciplinary backgrounds, I’m excited that something really good will come out of this effort.

Today, the Chronicle of Philanthropy wrote up a nice profile of the tool and the group:

Mr. Butz, 39, argues that existing ratings such as those done by the watchdog group Charity Navigator, which examines nonprofit groups based on financial information they provide to the Internal Revenue Service, tell donors nothing about whether their dollars are used to achieve results.

“Right now, you can find information about which organizations are doing the best job of raising money,” he says. “But you can learn little about which groups are doing the best job for the people they serve.”

Mr. Butz hopes his investment tool can become the “industry standard” for donors who want to ensure that their dollars are making a difference, leading them to approach their giving with the same care a venture capitalist uses to support start-up companies. The tool is based on 26 questions that measure charities according to how effectively they provide services and improve people’s lives…

…Ideally, Mr. Butz would like to see GuideStar, the Web site that publishes financial information about charities, make the tool and its ratings available free to donors. Bob Ottenhoff, GuideStar’s president and a participant in this month’s meeting, says he is “very interested” in the idea…

…Sean Stannard-Stockton, principal of Tactical Philanthropy, which advises wealthy donors, and an adviser for Mr. Butz’s effort, says he thinks it is important to ask all charities, no matter how small, to collect data on their programs’ performance.

“I manage a small business myself and I’m acutely aware that a small organization simply doesn’t have the data collection or analysis ability that a Goldman Sachs or a Morgan Stanley does,” he says. “Yet even small for-profit or nonprofit organizations should and can do data collection on a scale that’s appropriate to them.”

He also says that past efforts to evaluate charities’ effectiveness have faltered because they have tried to measure the value of a dollar spent on different types of groups, pitting soup kitchens against foster-care centers.

“One of the problems we’ve had in the past is trying to compare nonprofits in different program areas, and this bypasses that by saying, Let’s look at the organization itself,” he says.

You can read the full article here.

SoCap2008 Video

The good people at FORA.tv were at SoCap and filmed a number of sessions. This is the video of the session I moderated on New Wealth Management. The audio is fine on the video, but the mics only fed to the camera, so the large, packed room had trouble hearing us at first. That’s why you’ll notice we decide to stand up to present. For some reason the video starts at minute or so into the presentation. You can scroll back to the beginning once it starts with the controls at the bottom of the video widget.





The session after mine was about Mission Related Investing. I thought the session was excellent and it was interesting to hear from the KL Felicitas foundation (a leader in MRI) talk about their experience. KL Felicitas is a relatively small foundation so they have a different sort of story to tell than the multi-billion dollar foundations who are starting to get into MRI. Click here to view the video.

You can find a listing of all SoCap08 videos, including the keynote address by Matthew Bishop (who coined the word Philanthrocapitalism) by clicking here.

Ensemble Capital in the San Francisco Business Times

My firm, Ensemble Capital Management, was profiled in the San Francisco Business Times recently:

Drive your own charitable financial vehicle
Ensemble dangles keys to a private foundation
by Sarah Duxbury

You don’t have to be as rich as you used to if you want to be a philanthropist.

Before the Internet, establishing and running foundations was complicated and expensive and made little sense for those with a net worth under $50 million.

No longer.

Now people with $3 million invested can responsibly set up a private foundation; those with far less can set up donor advised funds or charitable remainder trusts. Yet, many people in that $50 million-and-under group don’t recognize their own potential to be philanthropists with dedicated charitable financial vehicles.

Ensemble Capital Management is staking its growth on the belief that many of these people balk more at the title than the largesse. The idea it’s selling, led by Sean Stannard-Stockton, is that failing to think like a philanthropist, and thinking only as a tax adviser, could actually shortchange the good the donor wants to do.

“Four years ago, we saw that our clients who had the very best retirement and tax planning and other advice knew very little about philanthropy,” Stannard-Stockton said. “We set out to integrate a traditional wealth management offering with service targeting people who give away over $50,000 a year. … Yes, you can stick your money in a savings account, but there are more sophisticated ways to do it, and the same is true for philanthropy.”

…Lots of people researching philanthropy online end up calling Ensemble with questions, finding the firm through Stannard-Stockton’s well-received blog, “Tactical Philanthropy,” or through the philanthropy column he writes for the Financial Times. Some of those callers choose to open accounts.

“Simply by educating the marketplace, we find that more people learn they themselves are in a position to start something, and they get really excited,” Stannard-Stockton said.

…Former San Francisco Giants owner Bob Lurie has had an account with Ensemble for about five years. Eighteen months ago, he and his wife decided to start a private foundation that would focus on children’s activities and education, something they had long wanted to do but were daunted by. Lurie had the experience of his father’s private foundation, set up decades earlier, which required all kinds of paperwork, tempering his enthusiasm to start his own.

“As I started investing with Ensemble, I heard about how they were so knowledgeable about foundations, and it was such a simple way to get started,” Lurie said.

…Ensemble also does what it calls philanthropic concierge work, connecting clients with philanthropic experts that Stannard-Stockton has gotten to know through his blog and other activities. For example, a Portland, Ore. cardiologist and client of Ensemble wanted to set up a cardiology institute. Stannard-Stockton helped get him a meeting with a senior executive at the Robert Wood Johnson Foundation.

Such service is good for business. Last year, revenue at the firm grew 30 percent.

You can read the full article here.

Phil Cubeta Joins The American College

I missed this news from a month ago and wanted to mention it now. Phil Cubeta, who blogs at Gift Hub, has been named the new Sallie B. and William B. Wallace Chair in Philanthropy at The American College.

The purpose of the chair is to raise the overall level of charitable giving by educating professional fundraisers serving the more than 1 million nonprofit organizations throughout the United States, in particular though the establishment of the Chartered Advisor in Philanthropy certificate program. The program will cover the technical aspects of estate planning, trusts, and charitable giving, as well as the nontechnical aspects of fundraising, including communication and motivation.

The Chartered Advisor in Philanthropy program is the leading certification program for philanthropy advisors. It is offered by The American College, a financial services certification organization, which also offers the very well established Certified Financial Planning (CFP) program (which has become a must have credential in the field). I hold the CAP designation and think that a certification process is an important element to the expansion of the Second Great Wave of Philanthropy.

In 2006, I wrote a chapter titled “The Evolution of the Tactical Philanthropist” for a book called Mapping the New World of American Philanthropy in which I wrote:

As awareness of philanthropic vehicles continues to rise, advisors from many different disciplines must prepare to serve the needs of the new breed of Tactical Philanthropists. Just as falling costs and increasing wealth attracted a flood of new investors into the financial markets during the 1990’s, the falling costs and increase in philanthropic capital will spur on the rising tide of donors who want to structure their giving in the most efficient way. New technology will allow some donors to achieve their goals without much professional guidance, but unprecedented demand will exist for advisors who can help clients navigate the complex world of charitable giving.

Donors now consult with a broad array of advisors such as lawyers, accountants, financial advisors, and nonprofit planned giving officers. Unfortunately it is difficult to judge the quality of advice they receive because professional philanthropic credentials for such advisors are still being developed. Accountants must earn a CPA designation, lawyers must pass the bar, and doctors must get a medical degree, but there is no “must-have” credential for philanthropic advisors. In response, the American College, which administers the well-regarded Certified Financial Planning program for financial advisors, launched the Chartered Advisor in Philanthropy program in 2003. As of this writing fewer than 200 individuals across the country have completed the program, but it is a substantial first step toward creating a new generation of advisors to give tomorrow’s Tactical Philanthropist the advice they need to make sense of the complex world of philanthropy.

I think the CAP credential process is very good. My main criticism would be that the majority of the study material treated philanthropic planning as a type of tax planning. While tax planning is an important element of philanthropic planning, it should not be the tail that wags the dog. When I examine the “philanthropic planning” offered by most wealth management companies and look under the hood, I generally find nothing but an attempt to leverage the charitable tax code to maximize personal wealth. But philanthropic planning should be so much more than that! What about the mission of the client? Why are they giving and what are they trying to achieve?

Phil Cubeta and I don’t see eye to eye on everything. Long time readers of this blog know that he and I made it a habit to spar over various issues in some of the very earliest posts I ever wrote. But I can think of no better person to shape the future of the CAP program. We can absolutely count on Phil to shake things up, to demand better and to honor the deep human values that drive philanthropy.

Congratulations to The American College for having the guts to bring Phil on board. They’re lucky to have him.

The Strengths and Weaknesses of ‘Philanthrocapitalism’

My friend Phil Buchanan, the president of the Center for Effective Philanthropy, is one of the people who I think really understands the positive aspects of the trend towards “business-like thinking” in philanthropy and the negative aspects. He also understands that “business-like” is a misnomer for the trend. So I was thrilled to see his excellent op-ed in the Chronicle of Philanthropy in which he reviews the new book Philanthrocapitalism: How the Rich Can Save the World by Matthew Bishop. Phil also wraps in commentary on Just Another Emperor? The Myths and Realities of Philanthrocapitalism, Michael Edwards rebuttal of the philanthrocapitalist concept. It is so easy for us to fall into the trap of always taking one side of an issue. Phil gets that these issues are complex and does an excellent job differentiating between the various threads of thought.

This article is being republished with the permission of the Chronicle of Philanthropy. You can find the original article here.

The Strengths and Weaknesses of ‘Philanthrocapitalism’

By Phil Buchanan

Sometimes, a book release conflicts with world events in such a dramatic way that you have to feel some sympathy for the authors, whose observations look dated before the printing press even finishes churning. Such is the case with significant portions of Philanthrocapitalism: How the Rich Can Save the World, by Matthew Bishop and Michael Green, which chronicles the “new philanthrocapitalists” who seek to “apply the secrets behind their money-making success to their giving.”

Those who wish to dismiss this book, pointing to the recent financial market collapse as evidence of the frailty of unfettered capitalism and business thinking, will have an easy time doing so.

Passages that note, for example, that “in investment banking, it is taken for granted that decisions about how to use capital are based on rigorous research into performance” are now ripe for ridicule.

“While some are skeptical about the invasion of the M.B.A.-enabled executives in suits into the Birkenstock world of charity,” the authors write, “many philanthrocapitalists believe that the world of giving could benefit at least as much as business from a bigger role for professional intermediaries and advisors, and from the sort of transparency and accountability that exists in financial markets.”

Where, the reader is left to wonder, are the guys from Lehman Brothers when you need them?

But this book, despite its weaknesses, is important and deserves to be read. Mr. Bishop, American business editor of The Economist, and Mr. Green, an economist, write in a compelling, breezy voice. Their impressive list of sources (which the authors say is in “no particular order”) begins with Bill Gates, Ted Turner, Bill Clinton, George Soros, and Bono.

Although the authors often seem star-struck, the (mostly) men they write about deserve much of the praise Mr. Bishop and Mr. Green heap on them for their dedication to creating lasting social impact, and their voices are powerful. One of the greatest virtues of the book is its potential, in bringing these voices to readers, to inspire others among the “superrich” to give more and dedicate themselves in the same way to results. This seems to be an explicit objective of the authors, and it’s a laudable one.

From the work of individuals like Mr. Gates, Mr. Turner, and Mr. Soros — and the foundations they established — to smaller-scale efforts like the Impetus Trust, in Britain, the authors extensively chronicle an array of innovative attempts to make more of a difference with philanthropic dollars. In so doing, they provide the most convincing evidence compiled in one place that philanthropy is going through a fundamental shift. They tell the story of a growing emphasis on results and an increasing embrace of goals, well-executed strategies, and rigorous performance indicators. The tide is changing.

While there is considerable truth in this, the authors oversimplify in an attempt to prove their point.

First, they give short shrift to both the degree to which the earliest foundations, like Carnegie and Rockefeller, were focused on assessing results and the successes of the philanthropy that preceded their book’s protagonists.

Second, they try to draw a distinction between the “philanthrocapitalists” and what they regard as the “ineffective philanthropy” of old, without acknowledging that some of the very efforts they hold out as exemplars — such as those of the Edna McConnell Clark Foundation — were led by staff members who spent their careers in the nonprofit world, have no M.B.A.’s to their names, and certainly are not among the “superrich.”

Third, their writing is often fawning: They are less critical of their subjects and less willing to acknowledge the shortcomings of these new approaches than are some of their subjects themselves.

Fourth, they retroactively categorize great thinkers, such as the management guru Peter Drucker, as philanthrocapitalists. When I read that they dubbed Mr. Drucker the “high priest” and “original guru” of philanthrocapitalism, I wondered what Mr. Drucker would say if he were alive today, or whether the authors ever read Mr. Drucker’s great 1989 Harvard Business Review article, “What Business Can Learn From Nonprofits” (and, no, I didn’t transpose the words in the title of that article).

The biggest mistake comes in equating all of this emphasis on “impact” and “strategic philanthropy” with “business” and “capitalism.” It’s as if these words are all synonyms to the authors.

Ironically, this is the same mistake made by the Ford Foundation’s Michael Edwards, who published in March a highly entertaining, much discussed — and blogged about — pre-emptive rebuttal to Mr. Bishop and Mr. Green titled Just Another Emperor? The Myths and Realities of Philanthrocapitalism. Mr. Edwards, director of governance and civil-society grant-making programs, asserts that terms such as “high-performance,” “results-based,” and “data-driven” are codes for “business thinking.”

But it is wrong to suggest that a focus on performance and results is somehow the sole province of business. Both Philanthrocapitalism and Mr. Edwards’s book approvingly quote Jim Collins’s Good to Great and the Social Sectors: Why Business Thinking Is Not the Answer to support their arguments.

But neither seems to have taken seriously the points Mr. Collins makes in his manuscript, which opens with this line: “We must reject the idea — well-intentioned, but dead wrong — that the primary path to greatness in the social sectors is to become ‘more like a business.’”

Mr. Collins goes on to point out that most businesses are somewhere between mediocre and good, asking, “Why would we want to import the practices of mediocrity into the social sectors?” (Disclosure: Mr. Bishop and Mr. Edwards are debating each other at a conference next spring for foundation executives that my organization is hosting, and Mr. Collins is also on the program for that event.)

Those of us who have worked in corporations and nonprofit groups, as I have, know all too well that Mr. Collins is right that there is greatness and mediocrity — and all shades in between — to be found in both business and philanthropy. We also understand how much more difficult it is to know what results you are achieving in the nonprofit world because of the nature of nonprofit organizations’ goals.

Nonprofit performance cannot be judged simply based on universal measures, like profit, found in financial statements. That doesn’t make performance assessment less important; indeed, it makes it more important — but a lot harder.

So we’re better off acknowledging the differences rather than creating a word — “philanthrocapitalism” — that is essentially an oxymoron. If businesses and government could successfully solve all our challenges, or meet all our needs for association and expression, we wouldn’t need nonprofit organizations. As Warren Buffett put it shortly after he made his gift to the Bill & Melinda Gates Foundation, “In business, you look for the easy things to do. In philanthropy, you take on important problems, and it is a tougher game.”

And, let’s be clear: At least some of the social problems philanthropy seeks to reduce are ones corporate interests helped create in the first place as they pursued profits for their shareholders. So, for all the talk within the halls of institutions like Harvard Business School about the positive effects of “blurring the boundaries,” for all the made-up vocabulary that seeks to marry business and philanthropy, I think we’re better off with some clarity on the distinction. Tension between nonprofit groups and corporations in the pursuit of different interests isn’t just healthy, it’s vital.

About 270 pages into a book that argues for employing the tactics of business in philanthropy, Mr. Bishop and Mr. Green try some semantic gymnastics as a way to deal with this critique. They say that critics of their worldview are “mistakenly confusing being businesslike with becoming more like a business.” I had to reread that sentence three times before giving up, concluding that, to the authors, “businesslike” is just a synonym for “effective.”

But it’s not, and it shouldn’t take the headlines of the last few weeks to make that clear. The challenge — worthy of all our attention — is to develop the right language of effectiveness for philanthropy, which can and must improve its performance. Yes, nonprofit groups can sometimes usefully look to business for approaches and frameworks. But they can also learn from other nonprofit organizations. And businesses can learn from nonprofit groups. It’s time to get beyond the “sector wars” and focus on results.

At the organization I lead, we have developed tools to allow foundations to get confidential, comparative feedback about their performance from grant recipients and others. People widely assumed we used customer-satisfaction surveys in the corporate world as our model, but we did not; our model, in fact, was the comparative reports based on student survey results put together for decades by a consortium of nonprofit colleges and universities.

The reality is, many (though by no means enough) nonprofit groups in this country are models of effectiveness — and they were not all founded in the last decade by the protagonists of Mr. Bishop and Mr. Green’s book.

Despite the book’s flaws, Mr. Bishop and Mr. Green deserve credit for expertly chronicling an important trend, even if they mislabeled it. The push for greater results and for better approaches to achieving them is vitally important. My hope is that nonprofit organizations respond to this book with a strong and clear voice — and do not cede ownership of crucial concepts like strategy and performance assessment to anyone.

Phil Buchanan is president of the Center for Effective Philanthropy, whose headquarters are in Cambridge, Mass.

SoCap 2008: Securitizing Philanthropy

There is an irony in the fact that so much of the conversation at the SoCap conference is about moving philanthropy towards a financial markets approach that seems to be in the process of breaking down in the for-profit financial markets. However, we should not confuse financial innovation with excessive risk taking.

I just read the great book When Markets Collide. Published this year, the book comments on events that were occurring in the financial market as recently as the spring of this year. Author Mohamed El-Erian is the former head of  the Harvard endowment and current co-CEO of PIMCO, one of the largest investment managment companies in the world (he also spent 15 years at the International Monetary Fund). In the book, El-Erian says that when asked what career he would suggest a young women go into he replies “structured finance” without hesitation. His point is that while we are in a cyclical move away from structured finance due to excessive risk taking, the stuctured finance movement will continue to dominate financial markets over the long term.

All of this brings me to a great session I attended yesterday in which my friend George Overholser of NFF Capital Partners described how grantmakers can injected capital into a nonprofit debt financing deal to make it more attractive to for-profit lenders. The idea is that if a profit seeking lender will only lend to a nonprofit at a 10% interest rate, they may be willing to lend at a lower rate if a philanthropist puts up capital that will act as a “first loss” cushion. Let’s say that for example the loan is for $5 million. The philanthropist might put up $500,000 that the lender could lay claim to if the nonprofit was unable to fully repay the loan. This reduces the risk to the lender and therefore lowers the interest they are willing to accept to complete the loan. The philanthropist is willing to put up the money because the injection of a relatively small cash cushion can unleash much larger new cash flows into the nonprofit system. While the provider of the “first loss” cushion can acheive a maximum financial return of 0% (just getting all their money back if the nonprofit doesn’t default on the loan) and a maximum loss of 100%, this actually compares favorably to the guarenteed 100% “loss” that occurs when you make a grant. While a first loss capital cushion is not superior to making a grant, it is another tool to be considered by high-impact grantmakers.

This brings me to a recent announcement by Schwab Charitable (the national donor advised fund) of its pioneering program to allow their donor advised funds to put up capital to guarantee microfinance loans. The program is being run in collaboration with the Grameen Foundation. According to the press release:

“We are excited to be partnering with Schwab Charitable to expand the reach of microfinance loan programs around the world,” said Alex Counts, President of Grameen Foundation. “Historically, guarantee programs have only been open to large foundations or to the very wealthy. This program opens up participation to a much broader range of donors, democratizing access and building a solid base of ongoing support.”

…Donors who agree to participate will recommend that up to 10 percent of their Charitable Gift Accounts be set aside for a period of 24-36 months to help guarantee microfinance loans. Any funds used to guarantee microloans will stay in their accounts, will continue to be invested for the entire period and will be applied to the guarantee only if the microfinance program has losses in excess of reserves. In addition, Schwab Charitable will report back to participating donors on the social and economic impact that these microfinance loans provide to their various recipients.

Like all tools, structured finance can be used in inappropriate ways. As El-Erian points out in his book, the “securitization” of home loans (pooling them and reselling the loans to investors) was a positive development. However, misaligned incentives encouraged excessive risk taking that is now coming back to haunt the mortgage markets. Structured finance is a powerful tool and powerful tools can be dangerous, but I think the development of social capital markets towards more sophisticated forms of structured finance is inevitable. Let’s work on getting it right.

Tactical Philanthropy in the San Francisco Chronicle

The San Francisco Chronicle used the phase “tactical philanthropy” on the front page of the paper yesterday.

Interest blossoms in point-click philanthropy

Several times a year, Heidi Hess and James Rucker of San Francisco go online, PayPal style, and redirect their wealth to their favorite charities.

They are tactical philanthropists - part of a growing group of socially conscious givers in the Bay Area whose generosity accounts for more than half the $1 billion in assets at the San Francisco Foundation.

…Tactical philanthropy is part of the personality of the Bay Area, and the state as a whole. Four of the nation’s 10 largest community foundations call California home - those in San Francisco, Marin County, Silicon Valley and Los Angeles - accounting for one-third of the combined $16 billion in assets on the national top 10 list.

… A growing number of donations is coming from the newest philanthropists - the socially conscious dot-com riche.

Tech millionaires are coming of age and are now ready to give back, but they want the same control over their giving as they had with their startups, said Sean Stannard-Stockton, director of tactical philanthropy for Ensemble Capital Management in Burlingame.

“You look at Warren Buffett and Bill Gates - the big story is not how much they gave, but that Gates, at 50, decided he had something more important to do than run Microsoft,” Stannard-Stockton said. “Philanthropy is a higher calling.”

The story comes from Meredith May, the newly appointed “philanthropy reporter” at the San Francisco Chronicle. She’ll now be covering the space in depth and on a regular basis.

While I coined the phrase Tactical Philanthropy in 2006 and own copyright on the term, I’ve always wanted to see it enter common usage. Before I started this blog, the phrase “strategic philanthropy” was widely used. My thinking was that by definition, if you have strategy you must have tactics. Neither is more important than the other, but I feel that historically tactical philanthropy has been given little attention or see as only tax planning. I’m glad to see the idea taking hold and the importance of thinking tactically being recognized as on par with being strategic.

Social Venture Partner Conference Notes

I’m back from the Social Venture Partners Conference where I had a great time. I think the vibe at the conference was pretty much summed up by the tee shirts that were for sale, which read: “Philanthropy is Hot!” (yes, the letters had flames around the edges).

I have more I want to write about then I have time for today, but I want to make a point about where I think philanthropy is going. There’s so much talk about the best way to engage in philanthropy. I think about and write about the “best” way to give all the time. But here’s the thing. At the SVP Conference, you had a large group of people coming together who all believe one thing: That there are better and worse ways to practice philanthropy.

That won’t sound like that radical of a statement to most of the readers of this blog. But for most Americans giving is just something they just do. They don’t particularly think about philanthropy as something that can be done in ways that are better or worse. SVP members on the other hand give with “intent”. They practice philanthropy with an internal belief, that how, why and where they give are something that should be given significant consideration.

We hear so much about the “new donor”. About people who are engaging in philanthropy in new ways. But if we step back from the noise about microfinance, strategic philanthropy, mission related investing, tactical philanthropy, online giving and citizen philanthropy, I think a core theme emerges as the true signal. At the end of the day, Americans are changing their relationship with philanthropy. They are becoming “intentional donors”. So that’s my new phrase for the month. “Intentional philanthropy” captures for me the true revolutionizing principal of the Second Great Wave of Philanthropy.

Have you ever stopped and really thought about something that you normally do on auto pilot? Have you ever paid attention to your breathing? Or really listened to a song on the radio instead of it just being background noise? Once you begin to act intentionally, you realize that while the auto-pilot approach you used to use might have served you OK, living intentionally can bring a whole new world into view for you.

So go forth and give intentionally. Remember, “philanthropy is hot”!

Transparency in Philanthropy

I’m having a great time at the Social Venture Partners conference in Cleveland. Enjoyed the reception at the Rock & Roll hall of fame and had the pleasure of meeting Christopher & Anne Ellinger of Bolder Giving (I’d mentioned them in a Financial Times column, but had never met them in person. Check out their EXCELLENT, free workbook here).

I’ll put up some posts next week about my time here, but I was sent an email from Social Venture Partner and Tactical Philanthropy reader David Lynn that I’d like to share with you. David is looking for input, so drop a comment on this post.

David:

How transparent should we be? We are regularly analyzing non-profits and working closely with them, and in that process often discovering negatives, sometimes significant problems. Should those be public? Is it different if we uncover a problem and decide not to fund, versus one that might have a problem that we are going to attempt to help solve? One one hand, negative press can be horrible for a non-profit, and if you’re trying to develop a trusting relationship it won’t happen if they know their problems aren’t confidential. On the other side, if the goal is better philanthropy and community, then publicizing those problems educates everybody, and helps people find solutions and avoid mistakes.

Any thoughts appreciated. Thanks.

Bill Somerville in the Chronicle of Philanthropy

I’m traveling to the Social Venture Partners conference in Cleveland. So today I bring you Bill Somerville’s recent op-ed in the Chronicle of Philanthropy, (sorry I don’t have a free access link today). In case you missed it, I wrote about Bill in a Financial Times column this spring. You can find that column here.

In Grant Making, Speed + Accuracy > Size

By Bill Somerville

As this fall’s spate of hurricanes spun through the Gulf Coast — and the economy continued the downward spiral that is causing big problems for America’s needy — foundations have been served a painful reminder of the importance of philanthropy in getting people through tough times.

Foundations have been somewhat reserved in their response to these disasters, but at least the Council on Foundations and other leading organizations have urged grant makers to focus on the need to respond not just generously, but quickly.

In philanthropy the best results almost always require foundations to dispatch grants at the right time, but with the exception of major disasters, the right time is preposterously slow in arriving — often six, nine, sometimes even 12 months after receiving a proposal. Indeed, foundations are famously poky institutions. They bring to mind Samuel Johnson’s timeless definition of a philanthropist (or “patron” in the parlance of his day) as “one who looks with unconcern on a man struggling for life in the water, and, when he has reached ground, encumbers him with help.”

Unfortunately, the characterization still holds true.

As grant makers, we expect the charities we support to be fleet, flexible, and ready to turn on a dime. Foundations, on the other hand, make grants at our own convenience — and then call it our schedule.

A chief reason for the agonizingly slow process is that most foundations allow unnecessary paperwork to clog the arteries of their bloated bureaucracies.

Instead of searching for outstanding charities — which should be the heart of our work — we wait for people to find us. No, not people, but proposals, which hardly rates as the same thing. By relying on the grant proposal as the means to identifying worthwhile projects, grant makers lapse into an exhausting routine of accepting proposals, reviewing them, and then responding. Tortuous deliberation emerges as the institutional product.

More than once, I’ve heard nonprofit executives complain, with only the faintest exaggeration, that they must spend $5,000 worth of effort to secure a $1,000 grant. It is hard to imagine a more impractical or wasteful arrangement.

The second reason foundations plod when they could as easily sprint stems from paralytic fear of making a mistake.

Most grant makers dread the prospect of public failure. To shield themselves from embarrassing recriminations for the project that fails, the organization that goes belly-up, or the crook who absconds with the money, grant makers coat their operations with a thick layer of protective documentation — biographies of board members, annual budgets, audits, five-year plans.

But this paper-thin armor provides almost no real defense against the possibility that a project will collapse or that a scoundrel will put his hand in the cash box. What all these documents are really designed to do is cover the grant maker who approves an allocation that goes astray.

Many foundations harbor the illusion that the more procedures and record-keeping they impose on the grantee, the greater due diligence they have achieved. Not so.

Due diligence is a process, not a pile of papers destined to languish forever in the file cabinet. Due diligence emerges over time from the effort of locating outstanding people, cultivating mutual trust, and clarifying the aims and design of a prospective project. Due diligence isn’t certified; it is excavated — mined from extensive experience in the field. Over the years, I have found that due diligence is possible only when I wrench myself out of my office to thoroughly familiarize myself with a potential grantee and the social context of the group’s agenda.

Once I get firsthand knowledge of potential grant recipients, I can figure out how much of a risk I am willing to accept.

Of course, there is one more reason why most foundations prove so leisurely in dispatching their duties: Nobody demands that we move faster.

Nonprofit executives may mutter to one another about institutional arrogance and grind their teeth all night in dismay. But they still have to line up in the morning to ask for support, while pretending that our timing makes sense.

Few people in the nonprofit world have the power to challenge the grant-making status quo. And there will never be a public hue and cry for foundations to act in a prompt manner because the inner workings of philanthropy remain invisible to the outside world.

It all comes down to us — grant makers who care enough about the vitality of nonprofit organizations to insist that we respond to requests with cheerful alacrity.

What steps can we take?

First, we can pare back the paperwork and triage the response to proposals we receive.

The vast majority of proposals get turned down. Don’t make them the center of your work. Create a “not favored” status so staff members can quickly execute the inevitable denial. Ask for a proposal abstract to highlight ineligible requests, which will eliminate the time spent wading through many pages before concluding the obvious.

Foundations should also request just a single copy of a proposal, saving room, time, and storage, and reduce application requirements. A one-page letter of intent should cover most applicants’ identity, mission, and brief summary of their projects. For full proposals, set a limit of seven to 10 pages. The audit, five-year plan, and other documents can come later, if at all.

Second, grant makers must alter their approach to time.

They should stop going to meetings unless they absolutely must. Speed and simplicity should become the watchwords of effective foundations. Staff members and board members should be urged to respect those values and be rated based on their nimble response times.

Foundation officials also need to learn to answer the phone. When prospective applicants call, ask them about their projects and determine whether it is worth their time to pursue a grant. A three-minute phone call can substitute for the “letter of intent” many foundations require of grant seekers, and it can help avoid further action on proposals destined to be denied from the start.

Third, foundation boards need to give executive directors more control. In a healthy foundation equipped with a skilled staff and lubricated by trust and the steady flow of information between the executive and trustees, those grants deemed “small” — be they $5,000 or $50,000 — can be efficiently dispatched by the executive director. Small grants usually require a quick response; they cannot linger until the next meeting of the board or its grant committee. If board members find they don’t trust their executive to make small grants, two options remain:

* Resign from the board.

* Fire the executive and find one who does inspire trust.

In sum, these changes clear the path for one of philanthropy’s great overlooked virtues: timeliness.

By timeliness, I mean the art of delivering precisely the right amount of money at precisely the right moment to have the optimum impact. The best-timed grants need not involve a great deal of money. (Memorize this formula: Speed + accuracy > size.)

A few years ago, I received a phone call from a court-appointed children’s advocate requesting a small grant to purchase a bed.

Why a bed? This lone piece of furniture was the final obstacle in reuniting a mother and daughter previously separated by court mandate.

The mother had worked extraordinarily hard to turn her life around. She kicked a drug habit, found steady work, and secured a new apartment. She had done everything required by the court to establish a safe haven for her family — except she didn’t have enough money to purchase a bed for her daughter. And without the bed, the girl would remain a ward of the court.

We had worked a good deal with children’s advocates. We understood the system, and we knew the impact our grant might have.

The only hitch was that the family needed the bed immediately.

Our foundation wrote the check to the children’s advocacy group and sent it out in the afternoon mail. Staff members of the organization purchased a bed the next day.

The mother and daughter were reunited, and the family flourished.

A preposterously small sum delivered at precisely the right moment made all the difference in their lives.

Bill Somerville is president of the Philanthropic Ventures Foundation in Oakland, Calif., and co-author of Grassroots Philanthropy: Field Notes of a Maverick Grantmaker (Heyday Books, 2008).

Giving Circles

This is my latest column for the Financial Times. You can find an archive of past columns here.

Social circles with a square deal for charity

By Sean Stannard-Stockton
September 30, 2008 | Original FT.com Link

Giving circles are a hot trend in philanthropy. Similar to the investment clubs of the 1990s that brought people together to talk about stock picking, giving circles are social groups where people pool resources and decide which non-profits to fund. If giving circles prove to be a hit, a few years from now cocktail party chatter might include: “I just got a hot tip on a non-profit you should consider!”

One of these giving circles is the NYC Venture Philanthropy Fund. With about 30 members, the circle consists of residents who work in both the non-profit and corporate worlds. Each year they vote on what areas to focus on, such as poverty or education, and then go through a process of identifying and selecting high-impact non-profits.

Drawing on a venture philanthropy model, the group provides cash grants, technical expertise and access to their members’ networks for each of their grantees. Members in turn gain a model where their giving replicates the practices of many institutional foundations, yet they are required only to give $365 a year.
Learning about philanthropy isn’t the only reason people join giving circles. “Giving circles are like a book club meets an investment club,” says Nicole Cozier, philanthropy education officer at the Washington Area Women’s Foundation, a public foundation that sponsors a number of circles. “They allow people to come together with others who have similar interests.”

The way that many giving circles mimic investment clubs suggests that philanthropy may be embarking on the same cultural leap that investing went through in the 1980s and 1990s. During those years, individual investors became a massive force as baby boomers saved for retirement.

Investment clubs were one popular way that investors learnt about the financial markets. These clubs consist of individuals who contribute to a common investment fund and meet regularly to decide how to invest the fund’s assets. In addition to members doing research on stock picks, expert advisers often make presentations at club meetings. Clubs combine socializing with investment education and, hopefully, profitable investments.

This year, the first baby boomers retire and enter their “peak giving years” when people’s charitable giving tends to increase. Retirees often look for social groups to join and many baby boomers are seeking groups that can help them “give back” in some way. Giving circles are a natural option and a familiar concept to anyone who has been part of an investment club.

But it is not only baby boomers who are becoming interested in philanthropy and giving circles; there is also increased interest from Generation Y. This generation of young people has spent its high school years volunteering and seems eager to engage with the social sector. While cell phone giving and online social networks might steal the headlines when it comes to next generation philanthropy, there is also a growing interest in giving circles.

The Young Philanthropist Committee of Birthright Israel NEXT NY is a group funded by Michael Steinhardt, the hedge fund legend turned philanthropist. The program has created a 20-person giving circle comprised of individuals in their 20s and 30s who have come together to support Jewish causes in the US. Rebecca Sugar, director of Birthright Israel NEXT NY, was inspired by Mr Steinhardt’s son David, a childhood friend of hers who had started his own giving circle. Each cycle, the 20 participants put up $500 each, which Birthright Israel NEXT NY matches. The young members of the group pitch each other on non-profits they think should receive the money. The finalist organizations present to the group and a winner is selected. After a strong showing by the 2007 group, the Young Philanthropist Committee has launched a second circle and assisted two of its members in starting their own separate circles.

By blending the best practices of institutional philanthropy with the social atmosphere of an informal club, giving circles have the potential to spread quickly. It is my hope that they will encourage more people to be actively engaged in giving and to do so more effectively.

If you are interested in learning how to start your own circle, visit the Giving Circles Knowledge Center hosted by the Forum of Regional Associations of Grantmakers at givingforum.org.

The writer is a principal and director of tactical philanthropy at Ensemble Capital Management and author of the blog TacticalPhilanthropy.com.

A New Model for Community Foundations

A lot of people won’t like this post. That’s OK, life would be pretty boring if we all agreed all the time.

Yesterday in response to my post about how banks could start launching no minimum donor advised funds, Ruth Lando of the Community Foundation of Sarasota wrote:

Why couldn’t this be done through the more than 700 community foundations nationwide? We already know how to do donor advised funds having done them most of forever…and we have a track record with Merrill Lynch for their clients through their Community Charitable Fund…

I think this would be a huge mistake for community foundations. In the future I expect the competition between the commercial donor advised funds (Fidelity, Schwab, etc) and community foundations to subside. This will only happen once the community foundation/donor advised fund business model is segmented into three areas:

  1. Transaction based, low cost providers that offer no advice to client/donors.
  2. Transaction based, premium priced providers that advise their client/donors on giving.
  3. Discretionary grant managers who are paid for their expertise in high impact grant making.

Model #1 is currently characterized by Schwab and Fidelity. Realize that Charles Schwab & Co made their name by being a “Transaction based, low cost provider that offerrf no advice to clients” in the late 70’s while all other stock brokers were pursuing model #2. For people who don’t want advice on where to give and simply want a financial account to hold their philanthropic assets, model #1 is a great choice.

Model #2 is currently being pursued by community foundations that offer donors advised funds. However, I would argue that community foundations should more clearly differentiate themselves from commercial donor advised funds by increasing what they charge, implement a relatively high minimum account size and then offer a premium advice service to help their clients decide how and where to give. This model is similar to a full service stockbroker where you pay more to place stock trades but receive advice on which stocks to buy.

Model #3 would be similar to the model being pursued by community foundations with their endowments as well as some public foundations like Ploughshares Fund. In this model, the entity is given full discretion to make grants using a methodology that is made clear to donors. Ploughshares Fund for instance is interested in building peace, security and a nuclear weapon-free world. They attract donors who have a shared philanthropic mission and recognize that Ploughshares is better positioned then they are to identify high impact grant opportunities.

If I’m right about this, it would be crazy for commuity foundations to partner with a bank to offer the no minimum donor advised fund. The bank model is a low margin, low cost, transaction based service. Community foundations have a massive competitive advantage in that they understand their local community’s philanthropic needs better than anyone. This is also a highly protected advantage that is difficult to duplicate by compeitors due to 1) the concentrated local knowledge base, 2) the fact that understanding the local situation is at least partially dependent on having a history in the community.

By raising minimums and increasing fees while at the same time focusing as much energy as possible on providing great advice to client/donors (I’m thinking every client/donor gets assigned a community foundation rep who calls them at least once a quarter to talk about their giving and understands the client/donor’s goals and objectives deeply), community foundations can differentiate themselves from the commercial donor advised funds and be recognized for their store of institutional knowledge about their local communities.

At the highest end (model #3), I think donors can be convinced to give a portion of their giving budget to expert organizations to handle on their behalf. While the first two models are reminisent of separate account management in the wealth management business, this third model employees the hedge fund or mutual fund as an anology. If you visit Ploughshares’ website you see that they’ve done an excellent job of creating a compelling case that they can do a better job than individual donors of making grants that seek to support peace and security.

The only way this last model works is if the fund provides outstanding donor communication that demonstrates the impact of their gift. A hedge fund or mutual fund can just report investment returns. But since a philanthropic fund cannot present statistical proof of their effectiveness, they must qualitatively explain to donors the impact that they are having. They must also view donors to the fund not as simply having made a one time transaction, but instead as long-term “stakeholders” whose gifts are responsible for the long-term success of the fund.

As it stands now, I see most community foundations making the classic mistake of being “caught in the middle”. They are trying to be both low costs providers that compete head to head with the commercial donor advised funds as well as making the argument that they offer more and better advice than Schwab and Fidelity.

This is a receipe for extinction.

Community foundations are a wonderful asset for communities across the country. It would be devastating to see their business model fail. For them to succeed in the Next Great Wave of Philanthropy, they must recognize that their competitive advantage is in their philanthropic expertise and not in transcation processing.

Remember, this story has played out before. Low cost, transaction based services are best handled by large organizations that can create economies of scale. High touch, personalized advice based services are best handled my small to mid-size providers who identify and seek out a niche client base.

If my models are correct, I don’t see why most community foundations won’t just outsource the administration of their donor advised funds to Schwab and Fidelity and focus their resources on hiring the most outstanding donor/client advisors and philanthropic research analysts that they can find.

I know that donors do not like to pay for giving advice. But if community foundations are going to survive, they will need to change that mindset with donors. I wrote just recently about how valuable grantmaking expertise is. I think that donors can be convinced.

Moneyball, Freakonomics & Philanthropy

I just read the fascinating article “What Makes People Give” from the March 9, 2008 edition of the New York Times Magazine. The article chronicles the attempts by John List and Dean Karlan (economists at Yale and the University of Chicago), to understand why people give.

List and Karlan considered the usual answers (to make the world a better place, to see your name printed in the back of an annual report and the like) too pat, too simple — and sometimes just wrong. Over the years, whenever one of them asked fund-raisers why they did what they did, the responses were vague and unimpressive. There didn’t seem to be much empirical evidence to support the strategies employed by most fund-raisers. So the two economists wondered whether charities were wasting a lot of effort…

…When charities are designing their donor appeals, they often go by nothing more than a few rules of thumb, some of which may be profoundly insightful and others a good deal less so. “I think some fund-raisers have developed terrific intuitions, passed on through the fraternity of fund-raisers,” says Paul Brest, president of the William and Flora Hewlett Foundation in Menlo Park, Calif., which often works with charities. “But a lot of the intuitions don’t work. Look at how much junk mail you get.” Matching gifts were another good example. People figured that they worked, because — well, how could they not? They seem so sensible…

The story reminds me of two of my favorite books, Moneyball and Freakonomics. In Moneyball, Michael Lewis studied the Oakland A’s use of statistical analysis to drive the way they built their baseball team and played the game. In Freakonomics, Steven Levitt and Stephen Dubner used economic analysis techniques to understand falling crime rates, the organizational structure of street gangs and the inner workings of professional sumo wrestling.

What both books (and the NY Times article) use as their premise, is that quantitative analysis is incredibly useful in understanding our world. Yet all three also understood that statistics do not themselves give you answers, they just help you understand your environment better so that you can more easily find the answers you are looking for. This is the promise of metrics and other statistically, quantitative measurements in philanthropy. They are not themselves the answers we seek, but they help describe the world we live in.

When used as tools to advance our understanding, metrics in philanthropy are wonderful. But when viewed as some sort magical answer that shows us the Truth, we are better off with Mark Twain as a source of insight than Moneyball or Freakonomics:

“There are three types of lies - lies, damn lies, and statistics.” - Mark Twain

Luis Ubinas in Alliance Magazine

In December, I’ll be speaking at the Yale School of Business philanthropy conference on the topic of Information Sharing in Philanthropy. I’ll be on a panel with the same subject matter at the Center for Effective Philanthropy conference in March of next year. So I was thrilled to see the interview with Ford Foundation president Luis Ubinas in the current issue of Alliance magazine. Ubinas’s views on information sharing mirror my own:

Alliance: Do you think more could be done in the foundation sector in the way of really sharing experiences of what’s working and what’s not, so that foundations could always start where everybody else has left off rather than having to reinvent the wheel, as too often seems to happen?

Ubinas: Well, many of the Ford Foundation’s greatest accomplishments have been collaborative efforts. The Green Revolution work with the Rockefeller Foundation was a hand-in-glove collaboration. With some of the work we did in the area of civil rights we were the leading organization, but other organizations joined very quickly. The work we did in the women’s movement, under Susan Berresford, attracted other grantmakers and other foundations. So there is a history of real collaboration here at Ford.

But I think you’ll find one of the hallmarks of my time here will be the sense that on almost everything we should have other foundations as partners, grantees as partners, NGOs as partners. This question of partnership is central to how I think, and central to the history of the Foundation and central to our future.

Alliance: Don’t you think it could be valuable for the sector as a whole to have a more systematic way of sharing information so that other foundations that Ford doesn’t work with directly could benefit from Ford’s experiences and vice versa?

Ubinas: I’m new enough to be cautious about making pronouncements across the foundation world. I have only been here six or seven months. That said, we have a philanthropic sector really dedicated to working on common issues of fairness and social justice, and to the extent to which we are working on those issues on a shared basis, it can only be helpful. So absolutely, we should be, as a sector, looking for more opportunities to learn from each other. I’ve had several other foundations come to me and share their message and their thinking with us, and to the extent to which we can encourage that dialogue, I think we bring a kind of value that private sector organizations can’t bring to each other.

One of the reasons that Ubinas is a notable foundation president is the fact that he came directly from the private sector where he worked at the for-profit consulting firm Mckinsey. The interviewer also asked Ubinas about his views on philanthrocapitalism and business-style measurement of social impact. On this subject too, my views dovetail with Ubinas:

Alliance: Since Matthew Bishop coined the word ‘philanthrocapitalism’, in an article in The Economist in February 2006, there is a lot of talk about bringing business practices into the philanthropy sector. Do you see that happening? Are there practices from Mckinsey that you could usefully bring to your work at Ford?

Ubinas: I think that learning across sectors is inherently valuable. I think that there are things that foundations do that would be very interesting to businesses – taking a long-term approach, taking a more holistic approach, attacking problems from multiple angles, learning about qualitative measurement.

At the same time, I think there are things from business that philanthropy can learn: thinking about grants as investments, thinking about the possibility of expecting returns, thinking about grantees as partners instead of grantees, people we work with on an ongoing basis, closely, in a shared, open dialogue.

I think the question isn’t what can philanthropy learn from business, it’s what can philanthropy learn from itself, from business, from government? Establishing a learning environment is what matters, who we learn from is secondary. You’ll find successful organizations in every sector are defined by their capacity to learn and the Ford Foundation has a history of that. So I think this is something the organization is very, very comfortable with.

Alliance: Do you think philanthropy could learn from the private sector in the area of setting specific goals and targets and measuring progress against them?

I think we need to be extremely careful how we think about measurement. When you move to narrow quantitative measures, you run the risk of moving to narrow quantitatively driven activities. Many of the issues the Ford Foundation works on, important social issues, are long developing, long simmering, long brewing. So we need to bring a very, very sophisticated view to measuring and understanding impact, and that has to take into account the long-term qualitative measures. That’s not to say that there’s no room for the quantitative, of course there is, but you need to be thoughtful; you need to have a deep understanding of the complexity of measurement and how measurement can drive behaviour. Which is why it’s so important for an organization like ours, which deals with long-term social change, to ensure that we take a long-term view that is both qualitative and, where necessary, quantitative.

You can read the full article here and you can request a free sample copy of Alliance, one of the best philanthropy periodicals, by clicking here.