Comments on: Giving Donors Power http://tacticalphilanthropy.com/2007/02/giving-donors-power Fri, 19 Mar 2010 09:40:37 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Holden http://tacticalphilanthropy.com/2007/02/giving-donors-power/comment-page-1#comment-108 Holden Thu, 01 Mar 2007 01:16:09 +0000 http://tacticalphilanthropy.com/2007/02/27/giving-donors-power/#comment-108 That's a great question. Why not start with the nonprofit sector, where marketers and "customers" <a href="http://blog.givewell.net/?p=43" rel="nofollow"> are on the same side?</a> That’s a great question.

Why not start with the nonprofit sector, where marketers and “customers” are on the same side?

]]> By: Phil http://tacticalphilanthropy.com/2007/02/giving-donors-power/comment-page-1#comment-107 Phil Wed, 28 Feb 2007 01:17:36 +0000 http://tacticalphilanthropy.com/2007/02/27/giving-donors-power/#comment-107 The customer is always right, until the transaction is over, then she returns to her own cubicle as a customer relations specialist and takes abuse from a customer in her turn. You have to ask if this "customer/provider" dyad is not in itself a strange way for citizens of a free society to bow to one another. How do we recover the language of common effort, of solidarity and peership in a good cause? The customer is always right, until the transaction is over, then she returns to her own cubicle as a customer relations specialist and takes abuse from a customer in her turn. You have to ask if this “customer/provider” dyad is not in itself a strange way for citizens of a free society to bow to one another. How do we recover the language of common effort, of solidarity and peership in a good cause?

]]> By: Holden http://tacticalphilanthropy.com/2007/02/giving-donors-power/comment-page-1#comment-106 Holden Tue, 27 Feb 2007 17:34:32 +0000 http://tacticalphilanthropy.com/2007/02/27/giving-donors-power/#comment-106 Let's not let it be lost in all this that my post WAS obnoxious in tone. I do like the idea of a license to be that way, but I don't like the idea that just because I'm a donor, the people I complain to should never call me out or criticize me. Criticism leads to improvement, in both directions. Criticizing the customer may sound weird, and certainly unfamiliar ... I'm going to try to make a better case for it in The GiveWell Blog soon. Let’s not let it be lost in all this that my post WAS obnoxious in tone.

I do like the idea of a license to be that way, but I don’t like the idea that just because I’m a donor, the people I complain to should never call me out or criticize me. Criticism leads to improvement, in both directions. Criticizing the customer may sound weird, and certainly unfamiliar … I’m going to try to make a better case for it in The GiveWell Blog soon.

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